Visit us at 12 Antree Circle Belvedere, Harare or call us at +263 71 943 4912
All CategoriesLast updated: May 2026
Edenvine (Pvt) Ltd ("Edenvine", "we", "us", or "our") operates the website edenvine.co.zw. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or placing an order with us, you agree to the practices described in this policy.
Edenvine (Pvt) Ltd is a bathroom products showroom based in Harare, Zimbabwe.
Address: 12 Aintree Circle, Belvedere, Harare, Zimbabwe
Phone: +263 77 243 4912 / +263 71 943 4912
Email: sales@edenvine.co.zw
We collect information you provide directly and information gathered automatically when you use our site.
Account information — when you register, we collect your name, email address, and a hashed password.
Order and delivery information — when you place an order we collect your billing and delivery address, items ordered, and order total.
Communications — messages you send us via WhatsApp, email, or the contact form on our site.
Newsletter — your email address if you subscribe to our mailing list.
Reviews — your name, email, and review content when you submit a product review.
Usage data — pages visited, browser type, device type, and approximate location, collected automatically via Google Analytics.
Cookies — small files stored in your browser that help us remember your cart, session, and preferences. See Section 7 for details.
To process and fulfil your orders and send order confirmations.
To create and manage your customer account.
To respond to enquiries and provide customer support.
To send marketing emails or promotions (only if you have subscribed — you may unsubscribe at any time).
To improve our website through analytics and user feedback.
To detect and prevent fraud or unauthorised access.
To comply with legal obligations applicable in Zimbabwe.
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
Service providers — trusted third-party services that help us operate our website, including Vercel (hosting), Neon (database hosting), and Google Analytics (usage analytics). These providers process data only on our behalf and under confidentiality obligations.
Delivery partners — your delivery address may be shared with courier or logistics services to fulfil your order.
Legal requirements — we may disclose information if required by law or to protect the rights, property, or safety of Edenvine, our customers, or others.
We retain your personal information for as long as your account is active or as needed to provide our services. Order records are kept for a minimum of five years for legal and accounting purposes. You may request deletion of your account and personal data at any time by contacting us at sales@edenvine.co.zw.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Passwords are stored using industry-standard hashing. Our database connections are encrypted using TLS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website uses cookies to enhance your browsing experience. The cookies we use include:
Session cookies — keep you logged in during your visit.
Cart cookies — remember the items in your shopping cart.
Analytics cookies — Google Analytics uses cookies to collect anonymous usage statistics. You can opt out via Google's opt-out tool.
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the site, such as keeping items in your cart.
Our website may contain links to third-party websites such as our social media pages on Facebook and Instagram. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your account and associated personal data.
Withdraw consent to marketing communications at any time by using the unsubscribe link in any email or by contacting us directly.
To exercise any of these rights, please contact us at sales@edenvine.co.zw.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: sales@edenvine.co.zw
Phone: +263 77 243 4912
Address: 12 Aintree Circle, Belvedere, Harare, Zimbabwe
Competitive pricing on premium bathroom fittings, tiles, and hardware for every budget.
Every product meets high quality standards you can trust and rely on.
Our team is always ready to help you choose the right products for your project.
Exclusive deals on top-quality bathroom suites, fixtures, and accessories every day.